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Adult sport
Junior sport
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Multi-sport holiday program
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Social sport
Court availability
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Fitness
Group fitness
Group fitness timetable
Senior fitness
Strength for life
Senior circuit
Prime movers
Health and wellbeing programs
Activity bundle
Blender bike
Healthy eating activity and lifestyle program
Gym
Aquatics
Pool lane availability
Pools and aquatic facilities
Aqua fit classes
Aquatic clubs
Vac Swim
Swim School
Infant Program
Complex Needs Program
Pre-School Program
Class change or transfer request
School Age Program
Lesson cancellation
Adults Program
Frequently asked questions
Junior Lifeguard Program
Community Programs
Visit
Entry fees
Facilities
Shops
Sport shop
Swim shop
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Creche
Agility Rehab
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Pool Essentials Upfront
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Adult sport
Junior sport
Junior netball
Multi-sport holiday program
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Social sport
Court availability
Leisure clubs
Fitness
Group fitness
Group fitness timetable
Senior fitness
Strength for life
Senior circuit
Prime movers
Health and wellbeing programs
Activity bundle
Blender bike
Healthy eating activity and lifestyle program
Gym
Aquatics
Pool lane availability
Pools and aquatic facilities
Aqua fit classes
Aquatic clubs
Vac Swim
Swim School
Infant Program
Pre-School Program
School Age Program
Adults Program
Junior Lifeguard Program
Complex Needs Program
Class change or transfer request
Lesson cancellation
Frequently asked questions
Community Programs
Visit
Entry fees
Shops
Sport shop
Swim shop
Creche
Memberships
All Access Ongoing
Pool Essentials Ongoing
Group Fitness Essential Ongoing
Gym Essential Ongoing
All Access Upfront
Pool Essentials Upfront
Group Fitness Essential Upfront
Gym Essentials Upfront
Concession Memberships
30 Day Flexi Pass
Terms and conditions
Facilities
Accessibility
Agility Rehab
Online Form - Membership Cancellation Request Form
First Name
*
Last Name
*
Phone
*
Email
*
Address
*
Postcode
Reason for cancellation
*
Moving out of area
Changing to another leisure/recreation facility
Lack of motivation
Financial reasons
Injury\illness
Dissatisfied with service
Other
If other please specify below
Cancellation details
I wish to provide 14 days cancellation notice from: (Note: date cannot be backdated)
*
Terms and conditions
1. Members are required to complete and submit an online or paper Cancellation Application Form to start the cancellation process.
2. No refunds will be given for 12 month Upfront Memberships cancelled prior to the expiry date.
3. Memberships cancelled within 7 days of the initial signing of the Membership Agreement Form, will not incur any additional fees.
4. Direct Debit Memberships may be cancelled with a 14 day notice period. Due to the 14 day cancellation notice period, a pro-rata fee may be debited at the next scheduled payment.
5. Any fees that have been paid are non refundable.
6. Members must clear any outstanding balance from their account prior to cancelling.
7. Members must allow 2 business days to process their cancellation before the next direct debit payment.
8. Standard fees and charges apply if you wish to re-join the facility after cancelling your membership.
*
I have read the terms and condition above. I understand and agree to them.
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